New and improved ACAMS Live Chats – to better serve your training needs!  The revamped Live Chat forum will now be a real-time question and answer session with a moderator and a top-industry expert. This event remains exclusive for ACAMS members, so make sure your membership is active – you don’t want to miss out on up-to-the-minute AML know how. Once a month, ACAMS members can log on and listen – for free – to a leading expert dissect a relevant AML issue. No phone is needed, just connect to the internet (min 56K, DSL or T1 for best performance) to stream the audio live over your computer speakers. Audience members can become active participants in the session by submitting their most pressing questions.  After sending your query, the presenter will address your question live on the air. Receive thirty minutes of cutting-edge information in an interactive format – a free and easy way to get a healthy dose of AML education every month. Make ACAMS Live Chats a vital addition to your overall AML regimen!

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When: Once every month Time: 12:00 PM EST (9:00 AM PST) How to sign-on : Click here to download login instructions

Previous ACAMS Live Chats with Recordings

April 30, 2008
12:00PM ET (9:00AM PT)

AML Quality Assurance Program: The Benefits and Where to Begin

In this live chat we’ll discuss how an effective Quality Assurance team can enhance your AML program. Receive guidance on what a successful Quality Assurance program entails. Also discover where and how to begin and what groundwork should be laid prior to implementation. Take this opportunity to get your questions answered on the scope and execution of an AML Quality Assurance program by our expert Barry Emmert, CAMS, Vice President at ABN AMRO N.V. in New York.

Expert: Barry Emmert, CAMS

Emmert is the Vice President of U.S. AML Compliance for ABN AMRO N.V. in New York. Previously, he was a member of the corporate anti-money laundering team at JPMorgan Chase, New York, where he managed the bank’s anti-money laundering quality assurance team and global training program, and oversaw the bank’s AML risk assessment program. He previously worked on white collar and money laundering criminal defense cases at the law firm of Kenna, Johnston & Sharkey.

March 25, 2008
12:00PM ET (9:00AM PT)

High-Risk Customers and Enhanced Due Diligence: Raising the Bar

Taking on high-risk customers sometimes makes good business sense. But risky accounts also bring greater responsibilities and tougher scrutiny from regulators. How can you standardize enhanced due diligence efforts throughout your institution and ensure that they keep pace with its growth? Can you guarantee that some customers don’t evade proper scrutiny? This real-time chat will introduce you to the primary mechanisms for identifying high-risk customers. You’ll learn how to both review initial risk evaluations and ensure ongoing enhanced due diligence. Plus, you’ll see how to create systems to re-evaluate risk over time so that your institution can focus resources on its most critical areas.

Expert: Margaret O’Brien, Esq., CAMS - President of AMLUSA Inc.

As president of the anti-money laundering consulting firm AMLUSA Inc., O’Brien helps clients create and implement polices and procedures that keep them in full compliance with anti-money laundering laws and regulations. She specializes in developing institution-wide frameworks for customer identification and due diligence across business lines and jurisdictions, designing and calibrating automated detection systems that use both profile and ad hoc report-based monitoring, and compliance auditing and training. Before founding AMLUSA, O’Brien was Bank Secrecy Act (BSA) compliance officer for Puerto Rico's second-largest bank, and BSA compliance manager for the Puerto Rican subsidiary of one of the Top 10 financial groups in the world.

February 26, 2008
12:00PM ET (9:00AM PT)

Tackling the Issues Facing Foreign Branches of U.S. Financial Institutions

Your job as compliance officer is never easy, especially when you work abroad for a U.S. financial institution. Regulations may be subject to change depending on jurisdiction. Regional laws may clash with local requirements. Key definitions of such things as politically exposed persons (PEPs) can differ by area, creating operational issues. In this live chat, you’ll learn how to recognize differences between U.S. policies and local requirements, and identify ways to satisfy both. Plus, you’ll find out how to pinpoint Know Your Customer (KYC) problems, tailor your Customer Identification Program (CIP), and handle correspondent banking issues in order to help protect your institution from regulatory scrutiny. 

Expert: Sandra Brown, CAMS, chief anti-money laundering (AML) officer, Bank of America Canada Branch

Sandra Brown is responsible for centralizing and managing all AML efforts for Bank of America in Canada, as well as for managing relationships with local regulators on AML-related topics. Her extensive background includes AML and regulatory work for the provincial government and the Canadian federal government’s financial intelligence unit, FINTRAC, and 12 years of national security experience.

January 24, 2008
12:00PM ET (9:00AM PT)

Acquisition Due Diligence: Anti-Money Laundering Comes to the Table

Advising on mergers and acquisitions has become a valuable and lucrative business for many financial institutions. Traditionally, the due diligence examinations that institutions conduct has focused on such concerns as credit quality, financial statement analysis and legal risks. But the 2001 USA Patriot Act introduced a new element: Weighing the effectiveness of the target company’s anti-money laundering (AML) compliance program. Assessing a prospective acquisition’s AML program is essential before closing the deal - but where do you begin? In this penetrating live chat session, you will learn the key steps to take in performing AML due diligence. And you will find out how creating a comprehensive compliance regime, and reviewing the target’s transaction monitoring and Know Your Customer (KYC) data can keep regulators satisfied and avert disasters.

Expert: Vasilios Chrisos, CAMS - Senior manager of Anti-Money Laundering Advisory Services, Ernst & Young

Vasilios Chrisos provides targeted Bank Secrecy Act/AML assessments of financial services organizations and subject matter guidance on enterprise-wide AML controls. He has served financial institutions for more than 16 years in the areas of risk management, compliance, internal audit and process improvement. Vasilios has worked with financial institutions that were either undergoing or facing regulatory enforcement actions and advised them on communication strategies with regulators, including regular updates on the progress of remediation efforts.

December 20th, 2007
12:00PM ET (9:00AM PT)

Recertification 101: What You Need to Know to Retain Your CAMS Designation

You worked hard to become CAMS certified so make sure all your effort does not go to waste by preparing for the recertification process. Recertification is an essential element of the CAMS designation because it demonstrates your commitment to staying informed and educated about the rapidly changing AML world. To remain CAMS certified, you must accumulate 30 continuing education credits by December 31st of the third year of your recertification cycle. Will you be ready? In this interactive ACAMS Live Chat, learn the steps you must take in order to successfully complete the recertification process and submit your questions to our ACAMS Certification Manager. Ensure that you are prepared for the recertification deadline so that your CAMS credential remains valid and your job secure.

Did you earn your CAMS credential in 2004? If so, the December 31st 2007 deadline to submit your recertification paperwork is rapidly approaching! Don’t miss this opportunity to get your most pressing questions answered! For more information regarding the recertification process and deadlines, please visit our website: http://www.acams.org/Certification/RecertificationActivities.aspx

Expert: Xaila Navarro, Certification Manager for ACAMS

Xaila Navarro has been working for ACAMS since June 2007 and is currently the Manager for the Certification Department. During her time at ACAMS, she has assisted those individuals interested in attaining the CAMS credential while also implementing new procedures and guidelines for the CAMS certification and recertification process. Xaila graduated from Florida International University with a BS in International Business and a concentration in French.

October 31, 2007
12:00 PM EST (9:00 AM PST)

Ensure Success with Independent and Accurate AML/BSA Audits

Financial institutions are required to have ongoing testing of their compliance programs to ensure their effectiveness. However, performing an independent audit of your AML/BSA program can feel like an overwhelming and arduous task. The burden is increased when you must demonstrate to examiners that not only are your audits truly independent but also adequate. Does your independent audit accurately cover the many areas of your compliance program from top to bottom? In this Live Chat, learn how to manage and execute a successful audit of your compliance program. Find out what specific techniques can be utilized to make sure you have properly assessed all the major areas.These fundamental tips can help safeguard your institution from money laundering risks while also satisfying examiners.

Expert: Lyndon Ford, CAMS
Senior Consultant – AML/BSA Compliance
PCi Corporation, a part of Wolters Kluwer Financial Services

As a Senior Consultant for Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) compliance, Lyndon assists PCi clients in the successful application of various technology tools that are designed to promote regulatory compliance and business efficiencies. This work involves consulting, training, and product development. Prior to joining PCi, Lyndon worked as a Federal regulator of AML and BSA compliance for the Internal Revenue Service (IRS) and the Federal Deposit Insurance Corporation (FDIC) where he served as a BSA/AML subject matter expert. In those positions he researched, analyzed, and applied AML, BSA, and Consumer Protection banking regulations to resolve various compliance reporting problems. In addition, while with the IRS, Lyndon assisted U.S. Attorneys by providing testimony as an expert court witness for Federal Government AML cases. After a twenty-four year career with the government, Lyndon worked as Vice President of AML Quality Assurance for Comerica Bank in Detroit, MI.

September 18, 2007
12:30 PM EST (9:30 AM PST)

Leveraging Your AML Program to Protect Against Other Risks

The relentless increase in anti-money laundering (AML) requirements may actually be a blessing to beleaguered compliance officers. That’s because the same policies and procedures mandated for AML reasons may work just as effectively across multiple lines of business to cut the risk of serious financial harm unrelated to money laundering. In this live chat, you will learn how to leverage your existing compliance strategies more fully to ensure the protections you need throughout your operations. You will be able to ask Dan Soto, a recognized anti-money laundering expert, whether your institution is using its compliance program to its full potential to perform due diligence and enhanced due diligence to prevent fraud of all kinds. You will come away from this interactive Q and A session with fresh and insightful recommendations on how to use your current transaction monitoring system efficiently and cost-effectively.

Expert: Dan Soto, CAMS – Chief Compliance Officer, RBC Centura

Dan Soto was recently elected as the new chief compliance officer of RBC Centura. Before joining RBC, he was responsible for overseeing anti-money laundering (AML) and Office of Foreign Assets Control (OFAC) compliance activities in Bank of America's worldwide operations. He also worked as bank examiner with the FDIC and the Federal Reserve and helped develop the Fed's AML examination policies. He is recognized as an expert in the international laundering compliance field

August 31, 2007
Suspicious Activity Reports: An Investigator's Perspective

When compiled properly, Suspicious Activity Reports (SARs) are a bulwark in the defense against money laundering and terrorist financing. But if they are written poorly, SARs do little but burden investigators needlessly and draw regulatory criticism. In this live chat, moderated by Luis O. Rivera, veteran special agent in charge of the Miami office of the Internal Revenue Service (IRS) criminal investigations division, you'll learn how to compile a sharp, incisive SAR and find out just what vital information needs to be included. You'll also hear how SAR review teams can help you spot weaknesses and correct them, and will evaluate specific cases to determine what types of activities are indeed suspicious so that you can protect your institution from genuine threats.

Expert: Luis O. Rivera - Special Agent, Miami Office of the Internal Revenue Service (IRS), Criminal Investigations Division

Luis O. Rivera is in charge of planning, coordinating and leading the investigation operations in South Florida since May 2003. Previously, he was Deputy Director for the “Green Quest” operation in Washington, D.C., a Department of the Treasury initiative to detect money that was destined to facilitate, promote or finance terrorist activities. In his capacity as a Deputy Director, he directed and coordinated the investigative activities in more than 35 offices around the United States. In Colombia, he represented the IRS as an expert in money laundering, assisted the FATF in matters related to the black market peso exchange and money laundering through smuggling.

Listen to recorded live chat

July 31, 2007
Real Estate: The Growing Money Laundering Threat

According to recent reports, there has been a significant rise in the use of real estate investments for money laundering. This is evident by the increase in SAR filings and the number of cases successfully adjudicated by the US Justice Department. The most common money laundering technique is through the use of nominees, however there are other popular methods such as false mortgages, overpricing, and through the funding of new constructions. So how do you make sure your institution doesn’t become a conduit for financial crime? In this live chat, learn the red flags to detect money laundering in real estate and also discover industry best practices, such as setting up robust KYC and AML compliance programs, that can help prevent money laundering altogether.

Expert: James Wright - Senior Advisor Banking, US Treasury Department Office of Technical Assistance

James Wright has over twenty-four years of bank regulatory experience with specialized knowledge of the bank examination process, anti-money laundering compliance, bank economic development programs and other banking reform programs in Eastern Europe and developing countries. He has special expertise in advising countries on developing regulatory programs to combat money laundering and terrorist financing. In addition, Wright assists countries in promoting a more competitive and market responsive private sector by training bank regulators and commercial banks in small business lending, mortgage lending, marketing, derivatives and risk management. In addition, Wright has provided contracting services to The Asian Development Bank, USAID, US Treasury Department Office of Technical Assistance (OTA), KPMG BearingPoint, Development Associates, Pragma Corporation, IBTCI and World Bank.

Listen to recorded live chat

June 21, 2007
Credit Unions and AML: Fighting the Good Fight

As credit unions continue to cultivate and expand the variety of services they offer to members, so grows their risk of falling prey to the exploits of money launderers. Credit unions are subject to the same AML/BSA regulations as regular banks, but can face specific challenges such as budgetary constraints and small staffs. In addition, their customers are members so closing an account isn’t so simple. So how do you expel a credit union member for BSA violations? In this live chat, discover how AML officers are dealing with Know Your Customer vs. Know Your Transaction dilemmas. Also, learn about senior management’s role and how proposed rule 748 could cause unpleasant side effects on credit unions.

Expert: Charles Falciglia, CAMS, Compliance Security Manager, ADP Federal Credit Union

Charles Falciglia is the Compliance Security Manager for ADP Federal Credit Union, a member owned cooperative with over 12,000 members nationwide. He has worked in the banking and credit union industry for over 25 years in a variety of positions including lending, collections, compliance and operations. He has worked for both small community institutions and large regional ones. He is CAMS certified and a member of the ACAMS Editorial Task Force as a contributing writer. In 2005, he authored, Red State Blue State White House, a historical analysis of the Electoral College vote since the Civil War.

Listen to recorded live chat

May 22, 2007
International PEPs: Assessment, Evaluation and Interpretations

Sometimes identifying a PEP can be tricky and turn into a difficult undertaking. Enhanced due diligence and your research play key factors in your daily assessments of PEPs. Learn proper identification of PEPs on an international scale. Discover the different ways to interpret or determine a PEP from your institutions PEP list. Also learn if you are asking the appropriate questions when researching and assessing the risks of your PEPs. In this Live interactive Q and A session with our expert, you will get your questions answered

Expert: Alina Amanci, CAMS, Associate Director of Risk Internal Control Group, UBS International Inc.

Alina Amanci. Ms. Amanci has over 14 years of experience in the Financial Services/Investment Banking Industry on both International and Domestic fronts with a specialty in Anti-Money Laundering/ Compliance sectors. At UBS, Amanci is responsible for overseeing all AML procedures for UBS International offices including NRA clients in South America, Asia, Middle East, and Africa. She oversees all new account processes such as Know Your Customer and Customer Identification Programs, Enhanced Due Diligence as well as Politically Exposed/Sensitive Persons, complex legal structures and entities, and Cross Border issues. She has previously worked with top tier Global Investment Banks/Broker Dealers. She is also fluent in Spanish, Portuguese and Romanian and is CAMS certified.

Listen to recorded live chat

April 18, 2007
How to Solve the Most Common BSA Compliance Problems in Community Banks

Among the many challenges that community banks encounter, passing a Bank Secrecy Act (BSA) examination is one of the heaviest burdens a compliance officer will face. In this interactive ACAMS Live Chat with Andrew Thompson, CAMS, BSA /AML examination coordinator with the Federal Reserve Bank of Kansas, obtain solutions to the most common BSA compliance problems found in examinations. Acquire the community bank “basics” for suspicious activity monitoring, identification and reporting. Ask our expert about the common pitfalls encountered when complying with 314a search requests. Discover how an effective BSA risk assessment is the driver for a well-rounded compliance program. Don’t miss this opportunity to learn from a seasoned professional. 

Expert: Andrew Thompson, CAMS, BSA AML Examination Coordinator, Federal Reserve Bank Kansas City

Andrew Thompson is a Senior Examiner at the Denver Branch of the Federal Reserve Bank of Kansas City and serves as the 10th Federal Reserve District’s BSA Compliance Coordinator.  He joined the Federal Reserve Bank of Kansas City in 1977 after earning a Bachelor’s degree in Business Administration (BBA) from Texas Christian University in Fort Worth and an MBA from the University of Southern California in Los Angeles.  During the course of his 29-year career in the Bank’s Supervision and Risk Management Division, Andrew has held positions in a number of different departments and has served since February 2003 as the Bank’s BSA subject matter expert and coordinator of related exam activities for more than 170 state member banks located in Colorado, Kansas, western Missouri, Nebraska, northern New Mexico, Oklahoma, and Wyoming.  He is a graduate of the Colorado Graduate School of Banking in Boulder and became a Certified Anti-Money Laundering Specialist (CAMS) in 2005.

Listen to recorded live chat
(Please note that this session was not recorded in its entirety due to technical difficulties experienced by WebEx)

March 13, 2007
Hawala Requirements and the AML Challenges They Pose

Hawala is an alternative or parallel remittance system, it exists and operates outside of, or parallel to "traditional" banking or financial channels which is a popular means to move funds in regions such as the Middle East and Asia. This method of transferring funds is vulnerable to terrorist financing and money laundering because users are able to circumvent the formal system, have minimum to no record keeping requirements and lax identification requirements. These characteristics of Hawalas make it a prime target for criminals. Internationally, the Middle East and North Africa Task Force (MENA-FATF) has issued best practices concerning Hawala regulation to better identify the risks and recommended measures to regulate them. In the United States, FinCEN has geared more focus to regularly review SARs on potential Hawalas (unregistered MSBs) and is working with the IRS and law enforcement on effective education initiatives. This upcoming Live Chat session will be an excellent opportunity for you to get your most pertinent questions answered regarding recommended measures you can take to fulfill your Hawala requirements.

Expert: Bashir Ahmad Al-Nakib, CAMS, QMS Certified Lead Auditor, Head of Lebanese Canadian Bank's Compliance Division

Al-Nakib is Head of Lebanese Canadian Bank's Compliance Division. His responsibilities include: representing compliance at various committees, identifying laws and regulations applicable to the business lines, review compliance policies, procedures and monitoring systems, develop compliance training plan for key regulations, perform periodic testing of targeted regulations, identify changes to laws and regulations and support enhancement of related policy, procedures and systems, interface with bank regulators and auditors including follow-up on findings, and review new products, projects and business initiatives for regulatory compliance, member of the AML Committee at Lebanon Bankers Association, previously he was a quality compliance auditor for Lebanese Canadian Bank, and before that, the branch manager of ABN AMRO Bank Beirut - Lebanon.

View Live Chat Transcript

December 12, 2006
Assessing Insurance Risks in your AML Program

Increasing pressure is being felt amongst compliance officers working in the life insurance industry due to the FinCEN regulations that were issued in November 2005. This legislation mandates the implementation of a robust AML program that is capable of withstanding regulatory scrutiny. One year later, where does your AML program stand? Proper risk assessment can help your company avoid the consequences or costs of overcoming financial penalties and reputational losses. This month’s Live Chat expert, Kim Estrada, CAMS, from Western Reserve Life will answer your pressing questions to life insurance risk assessment to protect the health of your company and your career.

Expert: Kim Estrada, CAMS - ACAMS Advisory Board Member - Chief Compliance Officer for Western Reserve Life Assurance Co. of Ohio

Estrada is the Chief Compliance Officer for Western Reserve Life Assurance Co. of Ohio (WRL) a member company of the AEGON Group in St. Petersburg, Florida. She is responsible for the separate accounts’ compliance with all federal securities laws. In 2003, she was named the Anti-Fraud, Anti-Money Laundering, and Privacy Compliance Support Manager where she focused on the implementation of regulatory policy, procedures and training. In 2004, she became the Separate Accounts Compliance Officer regarding Rule 38a-1 of the Investment Company Act.

View Live Chat Transcript

November 21, 2006
Maintain Your CAMS Credentials! Find Out How to Recertify Before the December 31, 2006 Deadline!

You worked hard to earn your CAMS certification. Make sure your effort does not go to waste by preparing for the recertification process. Recertification is an essential element of the CAMS designation because it demonstrates your commitment to staying informed and educated about the rapidly changing AML world. To remain CAMS certified, you must accumulate 30 continuing education credits by December 31 of the third year of your recertification cycle. Will you be ready? In this live chat, learn the steps you must take in order to successfully complete the recertification process. Ensure that you are prepared for the recertification deadline so that your CAMS credential remains valid and your job secure.

Expert: Tamara Ofner, Certification Coordinator for ACAMS

Tamara Ofner has been the Certification Coordinator for ACAMS since July 2005. In that time, she has assisted those individuals interested in attaining the CAMS credential while also implementing new procedures and guidelines for the CAMS certification and recertification process. Tamara graduated from the University of Washington with a BA in Spanish and a concentration in psychology.

View Live Chat Transcript

October 10, 2006
AML Programs for the Jewelry Industry

The jewelry industry, much like other industries such as life insurance and securities, has now fallen under the regulatory radar of the US government. Precious metals, jewels and precious stones can be highly attractive to money launderers and terrorist financers because they are so widely accepted as a medium of exchange and a highly concentrated form of wealth. Due to this belief and in response to events on September 11th, the USA PATRIOT Act was enacted in October 2001 to include a requirement regarding jewelers and precious metals dealers. Members of the jewelry industry meeting the definition of "dealer" are required to put into practice an AML program. On June 3, 2005, the Financial Crimes Enforcement Network (FinCEN) issued regulations requiring dealers in precious metals, precious stones, and jewels to establish an AML program by the start of the year 2006. The jeweler interim final rule covers dealers who buy and sell precious metals, stones and jewels, if the cost of their yearly purchases and sales of covered goods are $50,000 or higher.
The latest regulations can often be confusing and intimidating, especially for those new to the jewelry industry. Would you like to learn more about the implications with this new legislation? Do you also want to improve your compliance program? At the next Live Chat, get your questions answered and find out about the legal compliance issues dealers face.

Expert: ACAMS member Cecilia Gardner, CAMS, is currently the President, CEO and General Counsel of the Jewelers Vigilance Committee (JVC), a not-for-profit trade association dedicated to compliance with laws pertaining to the jewelry industry. The JVC has worked closely with Treasury and FinCEN to communicate the jewelry industry's needs and to develop guidelines to help jewelers establish and maintain effective AML programs. She also holds the position of General Counsel to the World Diamond Council, an international association whose purpose is to end conflict within the diamond trade. Gardner is a member of the Board of Directors of the Women’s Jewelry Association and the Board of Directors of the Jewelers Charity Fund for Children. She also serves as General Counsel and Director of the United States Kimberley Process Authority Institute. If you would like to learn more about the JVC, visit their website at www.jvclegal.org.

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August 8, 2006
The Missing Pieces to the Puzzle: Determining Beneficial Owner

Globally, one of the most daunting tasks compliance officers face is trying to determine the true owner of an account. This duty can be especially challenging for individuals within the securities industry and private banking. Banks must prove they have sufficient information regarding the beneficial owner of the account to suitably design and implement a sound risk management and due diligence program. To ensure that due diligence is conducted properly, AML professionals must also keep communication with intermediaries a priority. In today’s globalized environment, how do you overcome these obstacles? In this informative live chat session, discover strategies to help uncover the beneficial owner to better defend your institution against launderers and their dirty money.

Expert: Karen O'Brien, CAMS, managing partner of Global Compliance Solutions As Managing Partner of Global Compliance Solutions, based in the Cayman Islands, Kim O’Brien is an advisor, educator and compliance consultant for financial and professional firms, specializing in training programs, enhanced due diligence, fraud and financial investigations. She was an officer for 16 years with the Toronto Police Service, Ontario, Canada, before joining the Royal Cayman Islands police as a financial crime detective. She then moved into the private sector to work on compliance and Know Your Customer issues. O’Brien has assisted investigations in the United Kingdom and the USA.

View Live Chat Transcript

July 11, 2006
Recertification 101: The Keys to Retaining Your CAMS Designation


You worked hard to become CAMS certified so make sure all your effort does not go to waste by preparing for the recertification process. Recertification is an essential element of the CAMS designation because it demonstrates your commitment to staying informed and educated about the rapidly changing AML world. To remain CAMS certified, you must accumulate 30 continuing education credits by December 31st of the third year of your recertification cycle. Will you be ready? In this live chat, learn the steps you must take in order to successfully complete the recertification process. Ensure that you are prepared for the recertification deadline so that your CAMS credential remains valid and your job secure.

Expert: Tamara Ofner, certification coordinator for ACAMS

Tamara Ofner has been the Certification Coordinator for ACAMS since July 2005. In that time, she has assisted those individuals interested in attaining the CAMS credential while also implementing new procedures and guidelines for the CAMS certification and recertification process. Tamara graduated from the University of Washington with a BA in Spanish and a concentration in psychology.

View Live Chat Transcript

June 13, 2006
Customer Identification Programs: The Risks, Rewards and Challenges

Requirements for a Customer Identification Program (CIP) vary among jurisdictions. However, no matter what your locale, a robust CIP program is a vital component for risk assessment. However, there are many factors involved when implementing proper CIP policies, procedures and methods. Is it possible to have a CIP program that is too stringent? In regards to international customers, how do you address ID verification and language barriers? And, how much should you rely on vendor support to carry out your CIP procedures? All such questions and more will be tackled during the next live chat session.

Expert: Stephanie Bucklew, CAMS, compliance specialist for PNC Bank

In December 2004, Stephanie joined PNC Bank’s AML risk management team as a compliance specialist after serving for two years in their corporate audit department. Prior to joining PNC, Stephanie served as a regulator for seven years, working at both the Federal Reserve and the Office of the Comptroller of the Currency.

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May 9, 2006
Stored-Value Cards: The Dangerous New Money Laundering Scheme

Pre-paid cards are readily available and provide an anonymous avenue for launderers to move illicit funds internationally. Such cards that are “re-loadable” can be even more alluring to money launderers. The $3 billion industry has caused much concern among governments worldwide because stored-value cards are virtually unregulated and conventional money laundering controls are not equipped to help curtail the problem. During the live chat, learn how launderers are exploiting such products and what types of anti-money laundering measures financial institutions can use to stop the abuse.

Expert:  Cherie Hamblin, CAMS, vice president and compliance officer of TSYS Prepaid, New York, NY USA

Cherie serves as vice president and compliance officer for TSYS Prepaid, a leading provider of prepaid card solutions in the booming prepaid card industry. The company’s clients include several Fortune 500 companies, small and medium size business enterprises and leading financial institutions. She develops, administers and supervises the company’s compliance with statutory and regulatory anti-money laundering and terrorist financing requirements in the United States and other countries where AML duties are imposed on the company

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April 11, 2006
Regulation and compliance for offshore mutual funds

The number of mutual funds and hedge funds registered in offshore jurisdictions is growing annually. Currently over 7,000 mutual funds are registered in the Cayman Islands alone, making it a jurisdiction that holds one of largest number of mutual funds worldwide. The informal chat is designed to assist participants in understanding the general regulatory and compliance requirements to set up an offshore fund, as mutual and hedge funds must meet certain standards and regulations in each jurisdiction.

Expert:  Angela Mele, CAMS, Compliance and Training Officer for BISYS Hedge Fund Services
 
Angela Mele is currently the compliance and training officer at BISYS Hedge Fund Services (Cayman), Limited in the Cayman Islands. She is a Certified Anti Money Laundering Specialist and is a member of the UK-based International Compliance Association. In addition, Mele holds a Bachelor of Education from York University in Toronto, Canada and is certified by the Ontario Ministry of Education. She also has a Bachelor of Arts in History and Political Science from the University of Western Ontario in London, Ontario.

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February 14, 2006
Declassifying and Identifying MSBs: Exploring New Approaches in the Fight Against Account Closings

Expert:  Juan Llanos, CAMS, chief compliance officer for Remesas Quisqueyana, Inc.
 
Juan Llanos is Chief Compliance Officer of Remesas Quisqueyana, Inc., a licensed money transmitter headquartered in New York City with over 700 points of service in the U.S. and Europe. Quisqueyana also offers its money transfer service online via Cashpin.com, and is the white-label service provider of several top-notch companies, including AOL Latino and Terra.com. Juan is responsible for all aspects of the company’s AML Programs in the US and Europe. He is an expert in change management and organizational development, writes for various financial services publications and speaks frequently at industry forums and events.

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January 10, 2006
Career Management for Professionals: Aligning Your Personal and Business Goals

Expert:  Olia Stachnyk, Consultant, President, Business & You
 
Olia is a career management specialist with 15 years of experience in personal, technical and management coaching. She has helped executives, professionals and entrepreneurs in the public and private sectors reach their personal and business goals. Her clients have included Ernst & Young, TD Canada Trust Bank, Bell Canada, Inco (International Nickel Company), Estee Lauder and University of Toronto. Olia is currently president of her consulting company and lectures at Seneca College on career and personal transition in Toronto, Canada. She speaks at international conferences and community events. 

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December 13, 2005
The Aftermath:  Addressing Post-BSA Regulatory Exam Requirements

 
Expert:  Edward Monahan, CAMS, director
Regulatory Advisory Services PricewaterhouseCoopers, LLP
 
Edward is Director of Bank Secrecy Act (BSA) /Anti-Money Laundering Risk Management Advisory Services with PricewaterhouseCoopers.  He focuses on BSA examination preparation assistance and response. Edward performs diagnostic reviews of private wealth management strategies and operations that require USA Patriot Act compliance, and has contributed to crisis remediation programs during time-sensitive regulatory enforcement actions.

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November 8, 2005
What to Do and What to Avoid When Preparing for a Regulatory Examination

 
Expert: Shirley A. Webb, CRCM, CAMS, vice president corporate compliance officer for First Community Bank N.A.
 
Shirley has been with First Community Bank for nearly 25 years, where she was first hired to develop a compliance and compliance audit program for the company.  Since then she has managed the company’s bank compliance department. Shirley helps create and implement compliance policies, procedures, training and monitoring, as well as risk assessment, consulting, examination coordination and other support services.

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October 11, 2005
The Keys to Risk Scoring and Developing a Tool that Works for You

Expert: Hank Grant, CAMS, senior vice president and senior manager of Corporate Risk Management for Bank of America

Hank is responsible for managing all of Bank of America’s international money laundering and OFAC programs. He has significant experience in international banking, having served as a country and division operations officer for several Bank of America offices in Asia, with duties such as developing operational risk control standards for product lines and conducting reviews.

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August 9, 2005
Practical Solutions for Balancing the Interests of MSBs and Banks

Expert: Anthony Luis Rodriguez, CPA, CAMS, chief compliance officer for RIA Services

Anthony currently leads the global anti-money laundering compliance program for RIA Financial Services, a leader in the money services industry with a network of more than 10,000 agent locations, company-owned stores and global correspondent relationships. His extensive experience spans over 10 years, with previous positions at JPMorgan Chase as a vice president of compliance and nvíos R.D./Pronto Envíos as chief compliance officer.

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July 12, 2005
Insider Tips for Handling AML Investigations

Expert: Kevin Sullivan, CAMS, investigator, New York State Police

Kevin is currently assigned to the High Intensity Money Laundering and Related Financial Crimes Area (HIFCA) El Dorado Federal Task Force in New York City, a multi-agency investigative team that provides intelligence support to law enforcement and regulatory agencies in the area of financial crimes and money laundering. As part of his duties, Kevin has coordinated the development of the Hudson Valley SAR review process and has spearheaded the civil seizures for structuring agenda. A graduate of the Utica College of Syracuse University Economic Crime Management Graduate Program, he frequently lectures to financial institutions and law enforcement agencies on various financial crimes and best practice topics.

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June 21, 2005
How AML Technology Can Make Your Job Easier

Expert: John Walsh, manager of the AML Technology Group, Bank of America and Patricia Potts, program manager in the AML Compliance Technology Group, Bank of America

John is currently the Manager of the AML Technology Group for Bank of America. He has over 20 years of international financial services experience and has served as the Chief Technology Officer of several firms in both the U.S. and Latin America. He specializes in designing technology solutions that allow for productive change.

Patricia is the Program Manager in the AML Compliance Technology Group for Bank of America. One of her current projects is developing an AML technology program solution for Second Line of Defense applications. Prior to joining Bank of America, Patricia worked at Merrill Lynch, where she focused on building trading platforms in the fixed income space and also on developing a broker surveillance solution for the Compliance Technology department.

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